jimpix homepage

General

Yes, it's 100% free of charge to send all of our ecards
  1. You choose an ecard you like
  2. You fill in the form to send it to someone
  3. That person receives an email notification to say they have been sent an ecard
  4. The email contains a link to the jimpix website containing the ecard design you chose, and any message you might have included
  5. If you ticked the "Read Receipt?" option when you sent the ecard, you'll receive an email notification to say the ecard has been read
  6. If for some reason we are unable to deliver the notification email, you'll receive an email to tell you so.
We use SSL for our member pages (note the padlock in the address bar). SSL is an acronym for Secure Sockets Layer, an encryption technology that was created by Netscape. SSL creates an encrypted connection between our web server and your web browser allowing for private information to be transmitted without the problems of eavesdropping, data tampering, or message forgery.
No, we never send spam and have no reason to do so since we are not selling anything, and additionally we never sell data to anybody, ever!

All of our emails are sent via Mandrill.com - using a secure and reputable platform which is trusted by more than 500,000 customers. Mandrill runs on a globally distributed infrastructure that can deliver emails in milliseconds.

Mandrill operate strict anti-spam measures and if we were to send spam our account would be immediately suspended.

Ecards

Yes, just click into the "Send Date" field and choose the date you'd like to send your ecard on, and our schedling system will send it on that date.
Yes, but you need a free user account in order to do so. That gives you access to a lot of different options, including being able to edit or delete future dated ecards.
Yes, but again you need a free user account in order to do so. You can then delete any of your ecards.
If you have a user account, ecards are not deleted. If you don't have a user account, they are deleted after 1 month. If you have a user account but don't use it for 15 months, your account and ecards will be automatically deleted at that point.

User Accounts

No, there's no need to sign up for a user account to send an ecard.
Signing up for a free user account gives you a load of useful features, such as:
 
  1. When you go to an ecard page, your name and email address will be automatically filled in
  2. Reminders - you can add important dates, and will receive email reminders about them
  3. Address Book - store email addresses of recipients
  4. Custom Image - add a custom image to your ecards
  5. Sent Ecard History:
    • View your sent ecards
    • Edit future dated cards
    • Delete old cards
    • View send diagnostics info for ecards sent in the last month
    • Copy old ecards
    • Resend notification emails for old ecards
  6. Search old ecards
  7. View ecards you have received

Help & Support

If you're having problems sending an ecard, there could be various reasons that might be the case.

To start with, it might be a good idea to clear your browser's cache - comprehensive instructions can be found via refreshyourcache.com.

Failing that, you could try to upgrade to the latest browser, which you can do via updatemybrowser.org/.
If your ecards don't seem to be getting through, please try following the advice detailed in our user help page.
If none of the FAQs on this page have helped you out, please fill in the contact form and let us know what the problem is. Thanks.